trustMinder
trustMinder is a cloud based Voice of the Customer platform and is used to measure customer experience for brands and state agencies.
One of the most important aspects of customer experience is trust. Without trust, customers take their business elsewhere.
With trustMinder we’ll help you mind that trust and keep a finger on the customer experience pulse 24×7.
Using state of the art methods to collect and interpret feedback trustMinder helps you turn the humble survey into invaluable customer insights.
Benefits
Capture feedback from any channel and turn it into actionable insights.
Using real-time text analytics and machine learning you can quickly understand the ‘why’ behind a CX score.
Create dynamic insightful reports that clearly present CX metrics along with business events and operational data.
Identify customer issues in real-time and close the loop in real-time.
