PinPoints

Dynamic micropages for requested businesses

For Directory Enquiry Providers

ABOUT CAUWILL

WHO WE ARE & WHAT WE DO

About

Cauwill, founded in 2009 provide enterprise-grade SaaS applications that capture and analyse customer sentiment/engagement in real-time.

Cauwill’s first solution, PinPoints for the Directory Enquiry sector, was launched in 2010 to enhance European 118 services. Running in Ireland, UK and Nordic countries PinPoints has helped over 9 million 118 callers to discover more information and navigate to the requested business.

Core Realtime launched in 2013 is currently deployed in Ireland, UK and several EU countries. Core (Customer Oriented Research & Engagement) Realtime is used to measure the customer experience by brands from the retail, utilities, automotive, financial, credit and medical sector. To date over 2.5 million end customers have been surveyed.

We are proud to work with

Banda
Videlica
REDC Research
Amarach Research
Aro
BT
Fexco
IOVOX
VoiceSage

OUR BLOG

RECENT NEWS & EVENTS

Cauwill Exhibiting Core Realtime at the CCMA Event

Cauwill will be attending and exhibiting Core Realtime at the CCMA Annual Conference – Customer Experience Leadership Summit 2015. The annual industry gathers leading national and international speakers who will share their experience and thoughts on Customer Experience in 2015 and beyond. Make sure to visit our stand and ask for a demonstration. Location: Killashee…

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New Partner: Amárach Research

Cauwill are delighted to announce a new partnership with Amárach Research (Ireland). About Amárach Research “What makes us different? The name is a clue. Too much research looks in the rear view mirror. At best, such research tells us what’s happening; at worst, what’s already happened. We use market research to look ahead – to…

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New Partner: VoiceSage

Cauwill delighted to announce a partnership with VoiceSage Ltd. About VoiceSage Founded in 2003 and headquartered in Dublin and London, VoiceSage has deep heritage and experience in delivering transformational interactive customer communications solutions that streamline and add value to high-volume contact activities. Household brands including Argos, Dun & Bradstreet, Thames Water, AXA Insurance and Freemans…

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New Partner: Behaviour and Attitudes

Behaviour and Attitudes (Dublin, Ireland) have partnered with Cauwill About B&A B&A Who are we? We are Behaviour & Attitudes, Ireland’s largest independent Market Research company, successfully growing and evolving since 1985.We offer a comprehensive suite of tailor made quantitative and qualitative methodologies and advise our clients on all aspects of consumer behaviour and its implications.…

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CONTACT

GET IN TOUCH WITH US

Address:

George’s Quay House, Georges Quay, Limerick, Ireland

Phone numbers:

+353 (0) 61 748540

Email:

sales@cauwill.com

We are open:

Office: Monday – Friday 9 AM – 6 PM

Support : 24×7

Social links:
Cauwill, founded in 2009 founded by Ronan Skehill and Ian Rice, is an Irish based independent software vendor, provide enterprise-grade SaaS applications for brands, agencies and business process outsource companies. The applications are used to capture and analyse customer sentiment/engagement in realtime.

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