Directory Enquiries provider Sentraali is now sending enhanced links in SMS to its 0 100 100 callers. When clicked the link shows the telephone number, full address, geo co-ordinates, website and email address.
The new 0100100 service has been rolled out to engage with the growing number smartphone users in Finland. Currently Nokia, Samsung and Apple are the top 3 manufactures and have a total of 70% of the market. Similar to the rest of Europe the number of smartphones is growing strongly in the Finnish market with Apple and Android devices growing the most in the past year.
The rollout has enjoyed a strong response during the soft launch and 0100100 attribute the success to its accuracy and continual development of additional benefits.
Stefan Anderson, Business Development Director of Sentraali said “The service allows us to offer even more relevant value to our 0 100 100 customers. 0 100 100 is typically used on the move therefore the locations and route information is essential. We are pleased to cooperate with Cauwill. Now we are able to offer a new experience for easy navigation – people can easily find the requested company’s or address’ location and routes from their own location.”
Ronan Skehill, Managing Director of Cauwill Technologies Ltd. said “We are delighted to announce the rollout of PinPoints with the Finnish directory enquiry 0100100. Combining the accurate search of the 0100100 and PinPoints brings Finnish directory enquiries to a superior customer service level.”
Mr. Skehill continues “The new PinPoint service works seamlessly with mobile navigation which is ever increasingly available on smartphones. The new service also works with non-smartphones by providing all the important information in single convenient mobile webpage.”
Cauwill Technologies Ltd. providing value added services to directory enquiries and yellow page publishers. The company’s PinPoint system enables mobile callers to access relevant business information and allows the caller to navigate to the location using their mobile phone. Cauwill was founded in 2009 and is headquartered in Limerick, Ireland.
Sentraali is a contact center company delivering multi-channel customer service solutions, help desk and web support services, sales and loyalty services, information and exchange services. Sentraali also produces a directory assistance and mobile search services, for example 0 100 100 and 118 Services.
Eniro Sentraali Oy is part of the Nordic Eniro Group. Sentraali employs approximately 500 employees. The company’s offices in Helsinki, Kajaani, Suomussalmi, Pori and Joensuu, Finland.
For more information, visit www.sentraali.fi
For Cauwill Technologies press enquiries please contact
Cauwill Technologies, HEAC, Moylish, Limerick, Ireland.
Telephone: +353 61 448 540 Email: email@example.com